Interactive demo · No badge = Basic. ADV+ Advanced+ · PRO Pro only. Demo data only.
Emergency vendor calls included · Basic, Advanced & Pro
Confirmed emergency work orders include consented vendor calls without using routine call minutes. The vendor can accept or decline in the secure link, provide ETA and estimate, and must receive a separate dispatch authorization. Other AI calls require Pro.
Try the included-call sample →PROPERTY WORK · TRIAGE FIRST
One work system, different workflows.
New requests begin in triage. UnitSquad classifies the work, applies the right property rules, and keeps recurring service and owner projects out of the emergency queue.
EMERGENCY
Blown water heater
Active leak · $685 estimate · $1,500 emergency cap.
Auto-dispatch eligibleROUTINE REPAIR
Dripping kitchen faucet
$185 estimate · normal vendor queue · routine approval cap.
Schedule normallyRECURRING / PREVENTIVE
Lawn service
Every other Tuesday · $90 · assigned landscaping vendor.
No owner interruptionPROJECT
Interior repaint
$3,200 estimate · planned improvement · owner approval required.
Plan + approveMAINTENANCE · WO-1048
Water heater leaking
CompletedReservoir Duplex · Unit 1 · Maria Santos
WORK ORDERWO-1048Completed
VENDOROcean State PlumbingScheduled & completed
FINAL COST$685$1,500 emergency cap · auto-dispatch
RESPONSE2 daysRequest → completion
Tenant evidenceMajor active leak
Maria Santos · “The water heater blew and water is pouring out. I shut off what I could.”AI ASSESSMENT
Blown water heater · emergency leak
PLUMBINGWATER HEATERTENANT OCCUPIEDEMERGENCY WORKFLOW
AI email intake & tenant follow-upIncluded
Vendor outreach, SMS & scheduling ADV+Automated
AI calling & call summary PROAvailable
LIVE DEMO CONTROL
Approval & spending caps
VENDOR ESTIMATE$685
ACTIVE CAP$1,500 · emergency
RULE RESULTWithin emergency cap
Emergency auto-dispatch is allowed. The $685 estimate is within the $1,500 emergency cap. The routine cap does not control emergency work.
Connected work-order timeline9 events linked
1
Tenant request8:42 AM
Maria Santos reports water collecting below the water heater and attaches 3 photos.
2
AI triage8:42 AM
Active water-heater leak. Property context and tenant record linked.
3
Vendor outreachADV+8:44 AM
Ocean State Plumbing receives issue summary, photos and access notes.
4
Vendor reply8:51 AM
Tomorrow 10–11 AM. Estimate: $685 including valve, parts and labor.
5
Emergency guardrail9:03 AM
Major active leak is classified as emergency work. $685 is checked against the $1,500 emergency cap — not the $500 routine cap.
6
Auto-dispatch authorized9:03 AM
$685 is within the emergency cap, so no manager approval is required.
7
SchedulingADV+9:05 AM
Vendor confirmed. Maria receives the access window.
8
CompletionWed 11:18 AM
Vendor reports repair complete and uploads service notes plus 4 photos.
9
InvoiceWed 11:19 AM
Invoice OSP-1048 for $685 is matched to the work order and property expense history.