COMMUNICATION USAGE · OCTOBER
Usage & alerts
Every AI-handled email counts here, across every tenant, vendor, owner, property and automated workflow in the workspace.
AI email usage means all AI email traffic. Incoming emails processed by UnitSquad and outgoing emails sent by UnitSquad both count. This includes tenant intake and replies, vendor outreach and replies, scheduling, payment reminders, owner communications and automated follow-ups.
All AI email messages1,840 / 5,000 · 37%
Healthy · alert at 80%
SMS segmentsADV+612 / 1,500 · 41%
Healthy · alert at 80%
AI call minutes PROPro
300 min/mo on Pro
AI answering and outbound calls, including the billable AI call minutes used by those conversations.
What counts as AI email usage?
Tenant emails received and interpreted by AI
CountsAI email replies sent to tenants
CountsVendor emails received and interpreted by AI
CountsAI vendor outreach, scheduling and follow-up emails
CountsRent, payment and late-fee email automation
CountsOwner and property-operation emails handled by AI
CountsAny other inbound or outbound email processed as part of an AI workflow
CountsAllowance & add-on rules
80% warning
AutomaticWorkspace admins receive an in-app + email alert with projected month-end usage.
100% allowance reached
AutomaticActive conversations are not cut off mid-workflow; add-on/overage capacity applies.
Extra AI email
$55,000 AI-handled email messages
Extra SMS ADV+
$201,000 carrier-billed segments
Extra AI calls PRO
$25100 AI call minutes
Included capacity
Basic2,500 all-AI email messages
Advanced ADV+5,000 AI email · 1,500 SMS
Pro PRO10,000 AI email · 3,000 SMS · 300 min
Extra active unit+250 AI email · plus tier channel allowance